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Our mission is simple: We aim to make esure a great place to work for our people and provide the very best service to our customers.

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Life at esure

 

Our customers really matter to us and doing a great job for them is what esure is all about. We believe happy, motivated employees will do the right thing for our customers so we go the extra mile to make esure a great place to work. We encourage people to be themselves and thrive on giving them the opportunity to make a difference everyday.

 

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Latest jobs

Personal Injury Specialist

Location

Glasgow

Type

Full-time

esure are recruiting for a Personal Injury Specialist. The Motor Claims Specialist is responsible for dealing with all aspects of third party claims handling, including Personal Injury to prevent litigation in all cases relating to motor claims. They pursue uninsured losses for the customer and the AD costs by adhering to Company processes and procedures.

The Specialist’s role is primarily concerned with mitigating losses, negotiating and controlling costs, however they will also act as a referral point for Advisors.

Working closely with third parties, external organisations and agencies, eg insurance companies, solicitors, uninsured loss companies and credit hire organisations, the Specialist will provide the team with an internal audit function and will strive to control third party costs whilst achieving settlement deadlines and targeted productivity.

This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution. The Specialist has a pivotal role to play in achieving a balance between the provision of a quality service, combined with the commercial focus required to ensure that the Company meets all targets. They will also pursue recoveries and uninsured losses where there is a dispute.

Responsibilities include:

Telephony:

  • Answer all incoming call enquiries in an efficient, expedient and customer focused way, ensuring that the customer receives a professional service at all times.
  • Effectively persuade the third party to settle the claim in the most efficient way.
  • Resolve complex complaints from customers.

Process and Systems:

  • Handle and process TP and Personal Injury claims up to £7,500 accurately and efficiently.
  • Ensure the claim details are checked for possible fraud/Large Loss indicators.
  • Convert third parties to use our network of repairers (or to settle in the most efficient way).
  • Ensure all third party claims are checked for possible personal injury claims expediently and efficiently.
  • Keep third party hire costs to a minimum.
  • Deal with day-to-day queries and referrals from Advisors.
  • Diarise and chase the claim to ensure settlement is reached expediently.
  • Process credit hire claims accurately and expediently.

Existing Claims Handling:

  • Handle a range of calls from existing customers, third parties and their representatives.
  • Provide updates on the status of claims.
  • Handle and manage the individual caseload to achieve the settlement ratio.

 

Personal Injury Specialist

Location

Glasgow

Type

Full-time

esure are recruiting for a Personal Injury Specialist. The Motor Claims Specialist is responsible for dealing with all aspects of third party claims handling, including Personal Injury to prevent litigation in all cases relating to motor claims. They pursue uninsured losses for the customer and the AD costs by adhering to Company processes and procedures.

The Specialist’s role is primarily concerned with mitigating losses, negotiating and controlling costs, however they will also act as a referral point for Advisors.

Working closely with third parties, external organisations and agencies, eg insurance companies, solicitors, uninsured loss companies and credit hire organisations, the Specialist will provide the team with an internal audit function and will strive to control third party costs whilst achieving settlement deadlines and targeted productivity.

This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution. The Specialist has a pivotal role to play in achieving a balance between the provision of a quality service, combined with the commercial focus required to ensure that the Company meets all targets. They will also pursue recoveries and uninsured losses where there is a dispute.

Responsibilities include:

Telephony:

  • Answer all incoming call enquiries in an efficient, expedient and customer focused way, ensuring that the customer receives a professional service at all times.
  • Effectively persuade the third party to settle the claim in the most efficient way.
  • Resolve complex complaints from customers.

Process and Systems:

  • Handle and process TP and Personal Injury claims up to £7,500 accurately and efficiently.
  • Ensure the claim details are checked for possible fraud/Large Loss indicators.
  • Convert third parties to use our network of repairers (or to settle in the most efficient way).
  • Ensure all third party claims are checked for possible personal injury claims expediently and efficiently.
  • Keep third party hire costs to a minimum.
  • Deal with day-to-day queries and referrals from Advisors.
  • Diarise and chase the claim to ensure settlement is reached expediently.
  • Process credit hire claims accurately and expediently.

Existing Claims Handling:

  • Handle a range of calls from existing customers, third parties and their representatives.
  • Provide updates on the status of claims.
  • Handle and manage the individual caseload to achieve the settlement ratio.

 

Java Developer (Retail)

Location

Reigate

Type

Full-time

The post offers an opportunity to apply your knowledge and skills in both existing J2EE WebLogic service environments. Successful applicants will be expected to proactively share knowledge and ideas, rapidly obtain information to solve the problem, ask for help in a timely manner when needed, and always stay calm and composed under pressure.

 

OVERALL PURPOSE OF THE JOB

Developers at esure are ‘full stack’ developers specialising in one of our current software stacks:

  • Digital apps stack (Angular, PHP, Drupal)
  • Services stack (Java Spring boot, Java EE)
  • TIA stack (Oracle Forms, PL-SQL)
  • Data Warehouse stack (SAS, Oracle, Talend ETL)

Regardless of technology, you’ll be working in a cross functional team responsible for designing, creating and supporting new technical products and services to support esure’s business and its ambitious digital transformation. 

We are can-do, supportive, straightforward and transparent. We are esure

esure is a UK based personal lines insurer. We employ around 2000 people across four offices and our brands alongside esure include Sheilas Wheels and Gocompare. This website tells you all you need to know about what its like to work at esure and what makes us and our culture special. You can find out more about which roles we have available and also hear from some of our people about working for us.

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