Welcome to esure, the best place to be for a great career.
Our mission is simple: We aim to make esure a great place to work for our people and provide the very best service to our customers.See all our jobs
Life at esure
Our customers really matter to us and doing a great job for them is what esure is all about. We believe happy, motivated employees will do the right thing for our customers so we go the extra mile to make esure a great place to work. We encourage people to be themselves and thrive on giving them the opportunity to make a difference everyday.
Home Claims Specialist
We are looking for a Home Claims Specialist to join our dynamic and expanding Home Claims Team in our Manchester office.
The Home team deals with all aspects of claims for the esure and Sheilas’ Wheels Home products. They deal with first notification of a claim from the customer through to final settlement. The team will validate the claim at notification stage and instruct the appropriate supplier or negotiate a cash settlement, providing support and being empathetic to the customer throughout the life-cycle of the claim.
Using effective communication skills, the Home Claims Specialist will play a key role in providing our Home policyholders with an excellent standard of customer service, whilst ensuring all claims are dealt within the terms of the policy cover. Strong inter-personal skills, empathy and tact will be essential at all times, but particularly when circumstances of potential fraud are being investigated.
The Specialist’s role is primarily concerned with mitigating losses, negotiating and controlling costs to achieve agreed targets.
This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution. The Specialist plays a key role in achieving a balance between the provision of a quality service combined with the commercial focus required to ensure that the Company meets all targets
Using multiple communication methods as preferred by the customer, the Home Claims Specialist will schedule key touch points throughout the claim lifecycle to keep the customer fully informed as to how their claim is progressing. Using effective communication skills, they will also ensure the provision of a consistent and thorough approach to the handling of customers’ complaints.
Motor Image Engineer
Are you a VDA approved estimator looking to move into insurance?
As an esure Motor Image Engineer, you will negotiate repair costs and settlements with repairers, customers and other third parties, aiming to manage the repair cost whilst ensuring superb customer service.
To join us, you will need experience in a repairing or engineering environment within the motor vehicle repair/insurance industry. A sound working knowledge of Audatex and an understanding of repairer practices and procedures are essential.
You will also have well-developed judgement and decision making skills, with the ability to communicate with your customers.
As well as a competitive salary, we offer an impressive benefits package and the opportunities for career progressions are excellent.
You’ll join a great team, in an ambitious company, working in a fantastic environment within a modern city-centre office.
Full Stack Developer
esure are recruiting for a Full Stack Developer/Java Software Engineer to join a team of talented developers.
The post offers an opportunity to apply your knowledge and skills in both existing J2EE weblogic service environments, and also participate in the transformation into a DevOps/microservices/Continuous Integration architecture.
Successful applicants will be expected to proactively share knowledge and ideas, rapidly obtain information to solve the problem, ask for help in a timely manner when needed, and always stay calm and composed under pressure.
- Develop a variety of systems using Java and JVM based technologies, translating design specifications into software components from the ground up
- Design, develop and deploy different components with a focus on high availability, low latency and scalability in distributed environment
- Work closely with agile team members to collaborate and influence new development
- Share technical expertise with the team as a senior developer and mentor
We are can-do, supportive, straightforward and transparent. We are esure
esure is a UK based personal lines insurer. We employ around 2000 people across four offices and our brands alongside esure include Sheilas Wheels and Gocompare. This website tells you all you need to know about what its like to work at esure and what makes us and our culture special. You can find out more about which roles we have available and also hear from some of our people about working for us.Find out more